Contact Us

Have questions or feedback? We'd love to hear from you.

Email Support

For general inquiries and support requests

support@timbrica.com

What We Can Help With

Our team is ready to assist you with any questions related to audio processing on Timbrica. Here are some common topics we can help with:

  • Troubleshooting upload or conversion issues with specific audio formats
  • Recommendations for optimal settings (bitrate, sample rate, codec) for your use case
  • Feature requests and suggestions for new audio tools
  • Bug reports and technical issues with any of our tools
  • General questions about audio formats, codecs, and processing techniques

Response Time

We typically respond to email inquiries within 24 hours on business days. For bug reports submitted via GitHub, we aim to triage issues within 48 hours. Critical issues affecting service availability are prioritized and addressed as quickly as possible.

Frequently Asked Questions

Yes! All our audio tools are completely free to use. No registration required, no hidden fees.
We support most popular audio formats including MP3, WAV, OGG, FLAC, AAC, and M4A.
Yes, currently we accept files up to 50MB. For larger files, we recommend splitting them first.
No. Your files are processed and immediately deleted. We do not store or analyze your audio content.
Yes! Timbrica is fully responsive and works on any modern browser — desktop, tablet, or mobile. Many tools use in-browser processing, so they work the same way on all devices.
For lossless quality, use WAV or FLAC. For a good balance between quality and file size, MP3 at 320 kbps or AAC at 256 kbps is recommended. OGG Vorbis also offers excellent quality at lower bitrates.
Many of our tools use WebAssembly (FFmpeg WASM) to process audio directly in your browser. This means your files stay on your device and are never uploaded to our servers, providing faster processing and complete privacy.
No installation is needed. Timbrica runs entirely in your web browser. Just open the tool you need, upload your file, and start processing. Works on Chrome, Firefox, Safari, Edge, and other modern browsers.